Returns & Exchanges

Order Cancellation

If you need to cancel your order, you may do so by contacting our customer service department at Please note an order cannot be cancelled once the payment for that order has been processed.

Return Policy

*Cancelled/Custom Returned Orders:

Any orders that have been canceled or returned from customs that have already been shipped, will be charged the costs of shipping and handling. ($9.00 per item of cigarettes,). will not be held responsible for lost / stolen and / or seized orders by Customs.